Here's a quick list of facts you might not know about here at The WOW Factory:
Q: How often are the attractions cleaned?
A: Every evening the attractions are cleaned and sanitized. During the day all the attractions are inspected for safety and cleanliness.
Q: How do I book a birthday party?
A: You can call our main number 954-380-8600 ext 103 or you can book online. Please don’t hesitate to either write us an email or call with any questions.
Q: Do I need to leave a deposit for a birthday party?
A: Yes, a $100 non-refundable deposit is required on all parties. This is due the day you book your party to hold your party room.
Q: Is a waiver signed prior to each birthday party and visit to The Wow Factory?
A: Yes, attached to each birthday invitation there is a waiver to sign for insurance purposes. Each child will be asked to arrive at the party with the waiver in hand. If you walk in for a visit you will be asked to sign a waiver for each child that is present.
Q: Can Flip Flops be worn for the attractions at The Wow Factory ?
A: Closed athletic shoes and socks are needed for most attractions. Ballocity & the Lil’ Factory Soft-Play requires socks.
Q: Is there a host assigned to each birthday party?
A: Absolutely… your host will be with the children from beginning to end. They will entertain the children with games and lliness. Never a dull moment!!!!!
Q: Do the children get prize tickets from the video games?
A: We use a card swipe system with all of our games (no tokens). We are also a ticketless facility (go green, yeah!!) The redemption points are automatically stored on the swipe card. You can always check your current redemption point value at our kiosks, or at our “check balance” stations.
Q: What happens if we do not use any of the redemption points at the redemption counter?
A: No worries! The server automatically stores the points, and you can redeem them the next time you visit the facility.
Q: What happens if I lose my card?
A: No worries! When you are issued a card, we collect a few items of information which allows us to pull-up all the information from the server. We will simply issue you a new card, with your card value and redemption point value currency.
Q: What times can a birthday party be booked.
A: 10am, 10:15, 10:45, 11, 11:15, 11:30, 12. 12:15 ..........… 7pm
Q: Do you offer adult food packages for birthday parties?
A: Yes we do! We offer pizza packages, veggie platter and cheese platters. Please call for prices.
Q: Where are you located?
A: We are located on Lyons Road in Coconut Creek, FL, just north of the Sawgrass Expressway on the west side of the road.
Q: Do we need to bring anything to decorate the party room?
A: Everything is set up and cleaned up for you....... this is your day to enjoy and relax.
Q: How do I find out about booking a group?
A: We would love to welcome your group. Email Nadine at parties@wowfactoryfun.com or call 954-380-8600 ext. 103 for information.
Q: Will you have a Mommy and Me class in the fall?
A: Yes, we will have a mom and me get together every Tuesday morning. There will be a mom & me package which will include the Toddler area, Ballocity and lunch.
Q: Are there employees at each attraction to assist?
A: Yes, Our teamsters will be at each attraction to assist you.
Q: Are your employees trained to help the children at each Attraction?
A: Yes, each factory worker has been fully trained for safety first and has a knack at creating a Fun environment at all times
Q: What are the top four things that are important at The Wow Factory?
A: Safety! Cleanliness!! Excellent Customer Service!!! FUN!!!!!!!!!!!!!!!!!!!!!!
If you have any additional Questions, please send them to info@wowfactoryfun.com and someone will respond to you within 24 hours.
No comments:
Post a Comment